These Terms and Conditions govern your use of the pharcade platform. By creating an account or placing a bet, you confirm that you have read and agreed to all terms below. Please read each section carefully before you proceed.
To register and use pharcade, you must be at least 21 years of age and physically located in the Philippines at the time of account creation and during all platform activity. By registering, you confirm that all information you provide — including your full name, date of birth, email address, and Philippine mobile number — is accurate and up to date. Each player is permitted to hold only one active account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your login. If you suspect unauthorised access to your account, you must contact support immediately at [email protected].
All transactions on the pharcade platform are conducted in Philippine pesos (PHP). Accepted deposit methods include GCash, Maya, InstaPay, and PESONet bank transfers; minimum deposit amounts are indicated within the platform cashier at the time of transaction. Withdrawal requests are processed to the same payment channel used for the original deposit, and standard processing times apply as displayed in the cashier section. pharcade does not accept deposits from third-party accounts; funds must originate from a payment method registered in your own name. Any attempt to deposit funds obtained through fraudulent means, disputed transactions, or unauthorised payment instruments will result in immediate account suspension and forfeiture of associated funds. Bonus credits and promotional amounts are subject to separate wagering requirements outlined in each respective promotion's terms.
All bets placed through pharcade are final once confirmed; bets cannot be cancelled or amended after submission except where the platform explicitly provides a cash-out or early settlement feature for a specific market. Odds displayed at the time of bet placement are the odds that apply to that bet, regardless of subsequent market movement. pharcade reserves the right to void any bet placed on a market that was offered due to a technical error, incorrect odds publication, or data feed failure. Players must not use any automated software, bots, scripts, or third-party tools to interact with the platform, exploit promotions, or manipulate outcomes. Any form of collusion, match-fixing participation, or other activity deemed to undermine the integrity of sports or casino markets will result in permanent account closure and may be reported to relevant Philippine authorities. Live casino game outcomes are determined by certified random number generation or live dealer procedures; disputes must be raised within 24 hours of the relevant session.
pharcade is committed to promoting responsible gaming practices among all Filipino players on the platform. You may set deposit limits, session time reminders, and cooling-off periods directly from your account settings at any time — these controls take effect immediately upon activation and cannot be reversed during the period you specify. Self-exclusion requests are permanent for the duration chosen; players who self-exclude will not receive promotional communications and will be prevented from logging in during the exclusion window. If you believe your gaming habits are causing financial or personal harm, we strongly encourage you to visit the Responsible Gaming page for guidance and referrals to support organisations operating in the Philippines. pharcade will not knowingly allow a self-excluded player to open a new account, and any account created in circumvention of a self-exclusion will be closed immediately with funds returned after standard verification.
Personal information collected during registration and ongoing platform use is handled in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. pharcade collects only the data necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations in the Philippines. Your data will not be sold to third parties for marketing purposes; it may be shared with payment processors and identity verification partners strictly as required to fulfil your account and transaction requests. You have the right to request a copy of the personal data pharcade holds about you, and to request corrections to any inaccurate records, by contacting [email protected]. All data is stored and processed in accordance with applicable Philippine data privacy regulations.
pharcade reserves the right to suspend or permanently close any account where there is reasonable evidence of a breach of these Terms and Conditions, fraudulent activity, identity misrepresentation, multiple account creation, or abuse of promotions. In cases of suspected fraud or regulatory investigation, account funds may be withheld pending resolution; pharcade will communicate the status of any such hold to the affected player within a reasonable timeframe. Players who wish to voluntarily close their account may do so by contacting [email protected], and any remaining real-money balance will be returned to the verified payment method on file after identity confirmation. Accounts that have been inactive for a continuous period of 12 months may be flagged as dormant; pharcade will notify the registered email address before any administrative action is taken on dormant accounts. Upon termination of an account for any reason, any unreleased bonus credit that has not met the applicable wagering requirement will be forfeited.
pharcade may update or revise these Terms and Conditions at any time to reflect changes in platform features, applicable Philippine regulations, or operational requirements. When material changes are made, registered players will be notified via the email address associated with their account at least seven days before the changes take effect. Continued use of the pharcade platform after the effective date of any revision constitutes your acceptance of the updated terms. We recommend checking this page periodically to stay informed of the current version. If you do not agree with a revised version of these Terms, you should stop using the platform and contact support to arrange closure of your account.
These Terms and Conditions are governed by and construed in accordance with the laws applicable to online entertainment operations in the Philippines. Any disputes arising from the use of the pharcade platform that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of competent Philippine courts or relevant regulatory bodies. For all queries related to these Terms, your account, or platform conduct, you may reach the pharcade support team by email at [email protected]. Responses to formal written enquiries are typically provided within five Philippine business days. We encourage players to review the FAQ page for quick answers to common questions before submitting a formal support request.
Common queries Filipino players ask when reading the platform rules for the first time.
You must be at least 21 years of age to register and use the pharcade platform. This requirement applies to all Filipino players regardless of the type of activity — sports betting, live casino, or slot-style games. During account verification, you may be asked to provide a government-issued Philippine ID to confirm your date of birth. Any account found to belong to a player under 21 will be closed immediately and any deposited funds will be returned through the original payment method after identity review is completed.
No — each player is permitted to hold only one active pharcade account. Creating duplicate accounts, whether under the same identity or using different personal details, is a breach of these Terms and Conditions. If multiple accounts are detected, all accounts involved will be suspended pending investigation, any bonus credits will be voided, and only the original verified account balance may be eligible for return. If you have accidentally created a second account, contact [email protected] immediately so the issue can be resolved without penalty.
Withdrawal requests are submitted through the cashier section of your pharcade account and are processed back to the same GCash or Maya wallet used for your original deposit. The minimum withdrawal amount and standard processing timeframes are displayed in the cashier at the time of your request. Withdrawals may require identity verification if it has not been completed previously or if your account details have recently changed. Funds are returned only to payment methods registered in your own name — third-party withdrawals are not permitted under any circumstances. If you encounter any issue with a withdrawal, contact [email protected] with your account details and transaction reference for assistance.
When material changes are made to these Terms and Conditions, pharcade will send a notification to the email address registered on your account at least seven days before the updated terms take effect. You can also check this page directly at any time to view the current version. We recommend saving or bookmarking this URL so you can return to it easily whenever you want to review the rules. If you have questions about a specific change or how it affects your account, reach out to [email protected] before the effective date and the team will be happy to clarify.
If you have read and understood these Terms and Conditions and are ready to get started, creating a pharcade account takes under five minutes. You will need a valid Philippine mobile number, an email address, and a funded GCash or Maya wallet for your first deposit. If you still have questions before registering, the FAQ page covers the most common topics in detail.